Terms and Conditions – Zetomart
Effective Date: 2018
Last Updated: 2025
Welcome to Zetomart! By using our website (www.zetomart.com), you agree to follow the Terms and Conditions stated below. Please read them carefully before making a purchase. If you do not agree, kindly refrain from using our services.
1. General Terms
✔️ Zetomart is an online marketplace that sells various products across multiple categories.
✔️ By placing an order, you confirm that you are at least 18 years old or have parental consent to shop with us.
✔️ We reserve the right to update, modify, or discontinue any service, product, or pricing without prior notice.
✔️ We may refuse service to anyone suspected of fraudulent activity, violating our policies, or engaging in harmful behavior.
2. Account Registration
✔️ To place an order, you may need to create an account with accurate information.
✔️ You are responsible for maintaining the confidentiality of your account credentials.
✔️ Any unauthorized use of your account should be reported to us immediately.
✔️ We reserve the right to suspend or terminate accounts that violate our policies.
3. Product Information & Pricing
✔️ We strive to provide accurate product descriptions, images, and prices. However, errors may occur.
✔️ Prices may change without notice, and we are not liable for typographical errors.
✔️ Zetomart reserves the right to cancel orders due to pricing errors, out-of-stock products, or suspected fraud.
4. Orders & Payments
✔️ Once an order is placed, you will receive a confirmation email.
✔️ Orders are processed upon successful payment confirmation.
✔️ Zetomart accepts Easypaisa, JazzCash, Bank Transfer, SadaPay, NayaPay, Upaisa, Konnect HBL, and Cash on Delivery (COD).
✔️ We reserve the right to reject or cancel orders if payment is incomplete, incorrect, or flagged as suspicious.
5. Shipping & Delivery
✔️ We deliver nationwide across Pakistan.
✔️ Delivery times vary depending on location, product availability, and courier services.
✔️ Customers must provide accurate shipping details; we are not responsible for delays or non-delivery due to incorrect addresses.
✔️ In case of delayed shipping, we will notify you promptly.
6. Returns, Refunds & Cancellations
✔️ Customers may request a return or exchange within 7 days of receiving their order (subject to conditions).
✔️ Products must be unused, undamaged, and in original packaging for eligibility.
✔️ Certain products (e.g., cosmetics, skincare, personal care items) are non-returnable for hygiene reasons.
✔️ Refunds (if applicable) will be processed within 7-10 business days after approval.
✔️ Order cancellations are only accepted before shipment. Once shipped, the return policy applies.
For return requests, contact us at:
📧 Email: zetomart.com@gmail.com
📞 Phone: +92 345 8730677
7. Customer Responsibilities
✔️ Customers must provide accurate information when placing orders.
✔️ Any misuse of our website, including fraud, hacking, or violating laws, is strictly prohibited.
✔️ Customers must check the product details carefully before purchasing.
8. Intellectual Property Rights
✔️ All content, logos, images, and text on Zetomart are the property of Muhammad Afzal and protected by copyright laws.
✔️ Unauthorized use, copying, or reproduction of content without permission is prohibited.
9. Limitation of Liability
✔️ Zetomart is not liable for any indirect, incidental, or consequential damages caused by:
- Delayed shipments
- Incorrect product usage
- Third-party service issues (e.g., courier delays)
✔️ While we ensure secure transactions, we are not responsible for data breaches beyond our control.
10. Changes to Terms & Conditions
✔️ Zetomart reserves the right to modify or update these Terms and Conditions at any time.
✔️ Customers are advised to review this page regularly for updates.
✔️ Continued use of the website signifies acceptance of the revised terms.
11. Contact Us
For any questions or concerns regarding our Terms and Conditions, feel free to contact us:
📧 Email: zetomart.com@gmail.com
📞 Phone: +92 345 8730677
📍 Location: Jampur, Punjab, Pakistan
Thank you for shopping with Zetomart! Happy Shopping!